PRIVACY POLICY

Last update 01-09-2023


This privacy policy (“Privacy Policy”) explains how The Mindfulnest (“Mindfulnest,” “us,” “we,” or “our”), collects, uses, and discloses information about you when you use our mobile application, and when interacting with us.

 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).

 

Please read the following carefully to understand our practices regarding your personal data and how we will collect, use and disclose your personal data.

 

  1. Which data do we process?

1.1 Information you provide to us

We collect information when you register for an account, request customer support, or otherwise communicate with us. The information you may provide includes your name, university email and study area.

1.2 Other information about your use of the App

When you use our App, we collect the following information about you:

  • Usage Information: Whenever you use our App, we collect usage information, such as the content you listen to, what screens or features you access, and other similar types of usage information.
  • Log Information: We collect standard log files when you use our Services, which include the app version, access times and dates. 
  1. What purposes do we process your personal data for? 

We use the information we collect:

  • To provide you with the App, maintain and improve our App, including debugging to identify and repair errors, and developing new products and services;
  • To answer your questions or requests for information or handle your complaints.
  • To ensure that content provided by the Products is presented in the most effective manner for you and for your computer or other device.
  • To notify you about updates or changes to Product features and content.
  • To monitor and analyze trends, usage, and activities in connection with our App.
  • To comply with the law, such as by processing transactional records for tax filings and other compliance activities.
  • To provide your University general insight on the usage and its impact on student wellbeing.

 

  1. On what legal grounds do we process your personal data?

In accordance with GDPR, The Mindfulnest provides the following information regarding its Article 6 legal bases for personal data processing: The performance of the agreement between you and The Mindfulnest for the data processing relating to your use of the App.

 

When we process your personal data we will only do so in the following situations:

  • When we have your consent to do so.
  • As necessary to comply with our legal obligations.
  • When we have a legitimate interest in processing your personal data, including to communicate with you about updates and changes in our App, to help secure and improve our App (including to prevent fraud) and to analyze use of our App.
  • From our business interest in collecting data regarding your general usage activities for the purpose of improving our user experience. 
  1. Do we disclose your data to third parties?

We share information about you as follows and as otherwise described in this Privacy Policy or at the time of collection:

  • With companies and contractors that perform services for us, including email service providers and possible other service providers.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
  • Your University, albeit general data that is in no way relatable to you.

 

  1. How long do we store your personal data?

We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.

 

  1. How do we protect your personal data?

The security of your personal data is important to us. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received.

 

Except as described under the “Disclosure of Your Data” section below, we do not provide your personal data to any third party without your specific consent, as defined by applicable law.

 

The Mindfulnest maintains technical safeguards to help protect the security of your personal information against unauthorized access, destruction, loss, alteration, misuse or disclosure. Your personal information is accessible to only a limited number of personnel who need access to the information to perform their duties. Please note, however, that no method of transmission over the internet or method of electronic storage is 100% secure.

 

  1. What are your rights?

Subject to certain limits and conditions provided under law, you have the following rights:

  • You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or made available in a portable form.
  • You also have the right to object to certain processing (like receiving direct marketing), or request that we restrict processing in certain circumstances (like to retain but not further process pending resolution of a claim).
  • A right to lodge a complaint with the competent supervisory authority: you have the right to contact the supervisory authority to complain about The Mindfulnest personal data protection practices. Please see this directory for contact details: https://edpb.europa.eu/about-edpb/board/members_en.
  • Subject to certain limits and conditions provided under law, we honor the exercise of the right of access or deletion for all of our users, regardless of their location. Any Calm user may exercise this right by contacting us at info@themindfulnest.nl
  • When we ask for your consent, you may withdraw that consent at any time.

 

  1. Is this Privacy Policy subject to change?

We may update this Privacy Policy to reflect changes to our data practices. If we make any material changes, we will notify you by email or by means of a notice in the App prior to the change becoming effective.

 

  1. Do you have any questions?

If you have any questions about this Privacy Policy, please contact us at info@themindfulnest.nl 

 

 

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